F.A.Q.

Payments
All Credit Cards and PayPal accepted. Processed securely by Stripe & PayPal.

Custom Builds
Please ask, we are happy to cater to your dreams.

Assembly
Complete bikes are delivered ready built and tested with only limited assembly required. You will need a few basic tools – a multi-tool should suffice – pump up the tyres, adjust the saddle, brakes and bars and you are ready to roll. If you need advice please ask a qualified mechanic.

Import taxes
There may be import taxes to pay if your destination is outside the EU. Please ask your local customs office for advice.

Local Pickup
If you are in Copenhagen then you can visit our warehouse and collect orders – select the ‘Local Pickup’ option when you checkout. Local pickup is on Wednesday afternoons only at Esromgade 15, Copenhagen N 2200 from 12.00 to 17.00. Our warehouse is in the basement – go down the outdoor steps by ‘Entrance 1’ in the back car park and follow the signs.